Your Peloton bike is an integral part of your life. You planned its location in the house even before it arrived at your doorstep. Once assembled, you have been exercising, using Peloton’s live and pre-recorded classes, but what happens when you need to move your Peloton bike? Will Peloton move your bike, or will you have to do it yourself?
Peloton does not handle the move itself and suggests using movers offering moving Insurance. A Peloton authorized service technician will disassemble and reassemble your bike at your cost. Out of your warranty, Peloton bike owners must pay to fix or replace parts that were damaged during the move.
Let me show you how you can disassemble, move, and reassemble your Peloton between rooms or to another location using the right movers’ company and resume your exercises hassle-free.
If your warranty is up and you are up to the challenge of moving the bike yourself, read our article here about how to do it properly.
Will Peloton Move Your Bike for you?
Before starting to prepare the unit for a move, take a few minutes to read Peloton’s disclaimer at the bottom of this page, which states that Peloton is not responsible for damage caused by “disassembling, assembling, or moving of the Peloton Bike by anyone other than a Peloton authorized Service Technician.”
Peloton’s support website offers a few options for those who wish to move the bike from one house to another or between rooms in the same house. The Peloton bike is a heavy piece of equipment, at 135 pounds for the bike and 140 pounds for the bike+. It is also bulky because the touchscreen is bolted to the handlebars.
Peloton will send someone to disassemble your bike at its current place and reassemble it in its new location. Two things to remember are that this comes at a cost, and secondly, that the technicians will not pack the bike and move it from room to room or from one location to another. They would only disassemble and reassemble the unit.
You have three options: hire a Peloton technician to disassemble your bike and a movers’ company to do the packing and move it to its new location. The movers will unpack the bike, and another approved technician will reassemble it. You will pay for each of these services, but you will be covered for damages by Peloton’s warranty and the movers’ insurance.
The following two options will void your Peloton warranty. One such option is finding movers who have the expertise required to disassemble the bike, pack it, take it to its new destination, and reassemble it. This option is probably more cost-effective than the previous one because the bike is handled as part of packing and moving the content of your house.
The third option involves you and the movers. You disassemble and pack your Peloton bike to prepare the content of your house for a relocation. The movers will then pack everything, load it into the truck, move it to the new location and unpack it for you to reassemble the bike.
To move the bike from one room to another on the same level or floor in your house, Peloton recommends using the unit’s wheels, positioned on the front stabilizers, to lift and move the bike to its new location. You can do this alone or with a helper. Room-to-room relocation of a Peloton bike is subject to the same disclaimer discussed above.
If you need to move the bike to another level or floor in the house, for example, from a room upstairs to the basement or the garage, you may require help from someone who can do some challenging lifting using a shoulder dolly. If you find this method too difficult, consider hiring a small team of movers to do it for you.
Remove Your Peloton’s Sensitive Components for Protection
If you are the one who will disassemble the Peloton bike and Irrespective of the distance between the bike’s current location and the new one, the bike requires some preparation before you can move it. While the frame is solid and robust, the bike’s sensitive components must be removed and stored separately.
The Peloton bike’s touchscreen is ten pounds heavy and is bolted to the handlebars. This delicate electronic device must be removed from the handlebar and stored separately inside a protective container or box. Before removing the touch screen, you need to power the bike off and unplug the unit from the outlet.
Next, disconnect the monitor, audio, and internet or cables. Remove the back panel of the touchscreen. While another person holds the monitor, use a Philip’s screwdriver to unscrew the four screws from the monitor, remove the touchscreen monitor, put it inside the protective container you prepared, and pad it well with bubble wrap.
Next, you will need to move the pedals. The first thing to do is turn the resistance knob to zero by turning it all the way to the right. Use a 1/2 inch wrench, or an adjustable wrench, to remove the pedals. Turn the wrench counterclockwise to remove the right pedal and clockwise to remove the left one. Wrap the pedals in bubble wrap.
The last two parts to remove are the water bottle holder and the weight holder. Before removing the bottle holder, make sure the resistance knob remains turned all the way to the right. Next, use a Philp’s screwdriver to remove both screws holding the bottle holder, push down the bottle holder and pull it out.
Removing the weight holder requires a 5/32 inches Allen wrench. First, remove the two bolts on one side of the bike, then use the same method to remove the bolts on the other side. The weight holder will come out in two parts.
Secure Your Peloton’s Non-Moveable Components
The first part of the packing process included removing and safely storing sensitive components that needed protection from being damaged during the move. Next, you need to secure non-movable Peloton components that may bend or break in transition. These include the handlebars and the seat and all adjustment levers, bolts, and screws.
Firstly, drop the seat to its lowest possible position. You do this by releasing the seat height knob (you will find it under the seat) and turning it counterclockwise, then lowering the seat clamp slowly until it cannot be pushed down anymore. Now, turn the seat height knob clockwise to tighten it once again.
To lower the handlebars, you need to release the lever situated in the front of the bike. Once the lever is loose, stand in front of the bike and press the handlebars down slowly until it can no longer move. Then tighten the lever to secure the handlebars in place.
Finally, ensure that all levers, bolts, and screws are tight and secure to prevent them from opening while in transit. If you have loose bolts and screws and other parts removed from the bike, put them in plastic enveloped and use a permanent marker to write on each envelope exactly what the specific part is used for.
Wrapping Your Peloton Bike For The Move
If you are using a movers’ company, they will make sure the content of your house will be securely packed and stored in the truck to make sure it arrives safely and undamaged to its destination. If you do your packing, make sure your Peloton frame is covered in bubble wrap held tight with adhesive tape.
Use blankets, towels, newspapers, and shredded paper to create a protective, padded layer around your bike and its various components. Your final focal point is the stability of the bike inside the truck. If you can, surround the frame in boxes to ensure it is kept steady during the trip.
Peloton offers various options for users to move their bikes to another part of the house or another location. Important points for consideration are the existence or expiry of a Peloton warranty, the costs of using approved Peloton technicians to disassemble and reassemble the bike, and bike insurance while in transit.
The bike owner needs to weigh the pros and cons of the available options: hiring approved technicians on both ends of the journey to the new location, and getting movers who offer insured packing and transporting one’s house content, do away with the technicians, or do the whole thing yourself.